Privacy Policy

Last updated: 1/12/2026

1. Introduction

PulseCal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare management platform.

2. Information We Collect

2.1 Personal Information

  • Name, email address, phone number, and date of birth
  • Medical history, prescriptions, and health records
  • Payment information and billing details
  • Location data for doctor discovery features

2.2 Usage Data

  • Device information and IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Appointment booking history

3. How We Use Your Information

  • To provide and maintain our healthcare management services
  • To process appointments and manage patient records
  • To send appointment reminders and notifications
  • To improve our platform and develop new features
  • To comply with legal obligations and HIPAA requirements
  • To detect and prevent fraud or security issues

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal and health information. All data is stored in compliance with HIPAA regulations.

5. Data Sharing

We do not sell your personal information. We may share your information only with:

  • Healthcare providers you choose to interact with
  • Service providers who assist in platform operations
  • Legal authorities when required by law
  • With your explicit consent

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate data
  • Request deletion of your account and data
  • Opt-out of marketing communications
  • Export your health records

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For more details, please see our Cookie Policy.

8. Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

PulseCal Privacy Team

Email: privacy@pulsecal.com

Phone: 1-800-PULSECAL